What is a PopSockets Grip?

What's a PopSockets Grip? (Hint: Expanding Magic)

PopSockets Grips are fashionable accessories that help transform your mobile devices. PopSockets Grips offer a secure grip for texting or snapping the perfect selfie, and propping your phone up for catching the latest video. Just "pop" & expand one whenever you need a grip or stand for those brilliant pix, videos, or posts.

PopSocket on phone, expanded and collapsed

 

 

 

 

 

 

 

Add a single PopSockets Grip, or a pair of Grips, to the back of almost any mobile device to transform its capabilities. PopSockets Grips "pop" whenever you need a grip, a stand, an earbud-management system, or just something to play with.

PopSockets Grips not only make terrific phone grips and phone stands, they also make holding tablets and e-readers more comfortable and secure. While PopSockets Grips do not stick to all devices and cases -- especially those made of silicone or with a waterproofing coating -- they do stick to most typical devices and cases. And with the PopSockets Mount companion product, they attach to nearly any vertical surface, including dashboards, mirrors, bed posts, refrigerators, and walls, for convenient hands-free viewing.

Whether you place PopSockets Grip on your Nintendo 3DS for gaming, your GoPro for a supplemental grip in the water, or on your bedroom mirror to hang jewelery, the possibilities are endless. Where do you put your PopSockets Grip? Let us know on Facebook or Instagram.

PopSockets functions: phone grip, video chat, tablet grip, media stand, texting grip, cord wrap

POPSOCKETS Grip FAQ

What will my PopSockets Grip stick to?

PopSockets Grip adhere to most phones, tablets, and cases. They sometimes have trouble sticking to silicone, leather, and waterproof cases, as well as some highly textured cases. 

 

How many times can I stick and re-stick my PopSockets Grip?

Over 100 times to a phone; only once to a cat. You can rinse your sticky gel with water if it gets dirty and loses its sticking power. Let it completely dry, but don't leave it unattached to a surface for more than an hour or it might lose its power forever.

 

How many times can I expand and collapse my PopSockets Grip?

PopSockets Grip are designed to expand and collapse 12,000 times.

 

Where should I position my PopSockets Grip on my phone? 

It's up to you! Some people like it high, some people like it low; some people like two PopSockets Grip on their phone; some people like moving their one PopSockets Grip around depending on their whims. If you are having trouble using your PopSocket Grip as a stand, move the PopSockets Grip closer to the edge of your phone. 

 

What if my accordion detaches from the base?

Wow, you sure are strong! Don't worry, your PopSockets Grip is not broken; PopSockets Grip are designed to detach. Please watch our instructional YouTube video here.

 

My button fell off; what can I do?

Please email customercare@popsockets.com.au

 

What if my PopSockets Grip won't stick?

The PopSockets Grip adhesive is designed to stick to most materials, but has difficulty with some silicone and waterproof coatings. Try adhering your PopSockets Grip directly to your phone to see whether the sticky gel is working properly -- if it doesn't stick to your phone, the gel is not working properly. In this case, you should rinse the base of your PopSockets Grip with water. Let it completely dry, but don't leave it unattached to a surface for more than an hour or it might lose its power forever.

 

What are PopSockets Grip made of?

Polycarbonate, TPU, and polyurethane. Custom PopSockets Grip also contain PBT.

 

PopSockets Mount FAQ

What are the dimensions of the PopSockets Mount?

1.9" x 1.6" x .4"

The part of the PopSockets Mount that attaches to surfaces is about the size of a quarter (.9" diameter).

 

Can I move my PopSockets Mount from one place to another?

Unlike the PopSockets Grip, the PopSockets Mount is designed for one-time adhesion. Your PopSockets Mount comes with an extra VHB adhesive for repositioning.

 

CUSTOM UPLOADS 

What can I print on a PopSockets Grip?

We can print nearly any image on a PopSockets Grip with the exception of licensed artwork. We do ask that you keep it classy, however.

 

What file size do I need to upload?

Images must be at least 300 x 300 pixels to be uploaded on our customizer. The customizer accepts PNG and JPEG file formats.

 

I received my order in the mail and it doesn't look like it did on my screen. What can I do?

Let us know! Please be aware that due to our printing surface, some images may appear darker and small detail may be lost. We are happy to help where we can.

 

RETURNS AND EXCHANGES

My PopSockets Grip or PopSockets Mount is broken and I want a replacement.

Please email customercare@popsockets.com.au

 

How do I return an unwanted PopSockets Grip or PopSockets Mount?

We offer a full refund for PopSockets Grip and PopSockets Mount that are unopened, unused, and in original manufacturer's packaging.

 

SHIPPING

How long will it take for my order to be processed?

Allow 1-2 business days for processing in addition to shipping time.

 

How long will it take from when I place my order to when my PopSockets Grip is on my phone?

Standard shipping is 3-7 business days. Please note that Australia Post often experiences delivery delays and that estimated delivery dates are an estimate, not a promise. 

 

Can you ship internationally?

Yes.

 

How long does international shipping take?

Standard shipping is 7-14 business days. Please note that the delivery services often experience delays and that estimated delivery dates are an estimate, not a promise.

 

What carrier method should I choose for international shipping?

We recommend FedEx as they have the most reliable service, but they are considerably more expensive than Australia Post.

 

What if my package has not been delivered in the time it was estimated?

Please remember that your shipping timelines are estimates, not promises. We kindly ask that you reach out to the carrier with your tracking number to see if they can solve your issue. Feel free to follow up with us if there is nothing they can do.